Order shipping time is 3-5 business days. Processing time is 2-3 business days. Orders are not shipped on weekends. Please allow 24-48 hours for tracking information to update via the USPS website.
Heir By Kim is not responsible for any lost stolen or damaged packages. All items are final sale, no refunds, no exchanges or returns. Refunds or orders cancellation may only be made prior to orders being shipped. For security reasons, no address changes will be made following the order places. If an address change needs to be made, please contact customer service for your order to be canceled, and refunded and the order must be placed again with the correct address.
If there are any issues with your order please email: firstname.lastname@example.org with your name and order number. Thank you